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INFORMATION AND RULES

To make your stay as pleasant as possible, we have collected some important information which might be useful to know during your stay: 

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Check in: From 4pm 

Check Out: Before 11am 

General, Personal Safety and Hygiene

  • Every guest is entitled to a free bedding and a towel.
    After a 7 day stay, the towel and bedding can be replaced free of charge. 

  • We do not hold responsibility for personal injuries of our guests. 

  • Drugs and weapons are strictly forbidden on the premises of the guesthouse. If found we are entitled to confiscate them and call the police. 

  • Please always carry the key to your rooms with you. A lost key will incur a charge of 15€. 

  • No visitors are allowed in the guesthouse if the staff isn't aware of the visitors. 

  • If you did not pay and check in you are not allowed to stay the night in the guesthouse. 

  • The room you booked will be waiting for you until 9 pm in the evening. If you do not arrive until 9 pm and you don’t notify us in advance, this will count as if you cancelled the booking and the room may be rented to another guest. We can charge you the whole amount of the booking. In case of a late arrival without the notification in advance we will try to offer you an accommodation within the available capacities. 

  • We ask you not to damage, remove or change the layout of the furniture in the rooms. For every deliberate damage or removal, we will claim the compensation for the cost of the damage.  

  • Our guesthouse does not hold responsibility for the loss, theft or damage to your personal belongings. 

  • Guests under 18 years old cannot book a room.   

Payment and Cancellation Policies

  • A security deposit of 400€ is required. This cash payment)must be received upon check in.

  • The deposit is NOT applied toward rent; however, it is fully refundable upon departure,provided the following rules were met:
    - No damage is done to property or its contents, beyond normal wear and tear.
    - No charges are incurred due to illegal activity, pets or collection of rents or services rendered during the stay.
    - All keys are left at the property.
    - All charges accrued during the stay are paid prior to departure.
    - No linens are lost or damaged.
    - The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.

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PAYMENTS

  • An advanced payment of 50% of the rent is required to secure the booking resulting the dates to be blocked online. The balance of the remaining amount of the rent must be paid until two weeks of arrival.

 

CANCELLATIONS

  • Cancellations that are made more than (30) days prior to the arrival date are free of charge.

  • Cancellations that are made (14 to 30) days prior to the arrival date are subject to a 50% cancellation fee

  • Cancellation that are made less than (14) days prior to the arrival date are subjected to a 100% cancellation fee.

  • Cancellations or changes that result in a shortened stay, forfeit the full advance payment and reservation deposit.

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MAXIMUM OCCUPANCY

  • The maximum number of guests is limited to (11) persons.

Rental Conditions

  • We provide bicycles, skateboards, surfboards and wetsuits for rent when the equipment is available 

  • For bicycles, wetsuits, surfboards and skateboards a 100 € deposit will be requested  

  • At the time of rental the guest will have to sign a term of responsibility. 

  • The guest should always use the material for its purpose and maintain its good conservation and safety of the same. If by any chance the guest damage the equipment, the guest must notify the Oceantree Guesthouse immediately and will be responsible for the damage made. The guest will be charged the value of the damage.  

  • Failure to return rented equipment will be the subject of criminal complaint for theft against the practice of civil responsibility of the contract between the parties. In case of theft the guest shall submit a criminal complaint immediately and is responsible for the payment of its value. 

  • The guest is responsible to have his/her own insurance covering personal accident which can accrue during use of rented equipment or the pool leaving the full responsibility to the client. For cases not covered by these rules, the parties shall be governed by applicable law. 

Fire Safety

  • Smoking is forbidden on the premises. 

  • The use of electric heaters, stoves and other devices that produce heat in the rooms is forbidden. 

  • In the case of deliberate and/or unnecessary activation of the fire alarm, or if the alarm is activated because of smoking or forbidden electric devices, you will be charged with the cost of the fire intervention. 


The owner and staff have the right to check the following of house rules at any time without the permission of the guests. 
Failure to comply with the guesthouse Rules and Regulations could result in: 

  • Cost of the damage caused 

  • Your dismissal from the guesthouse without recompense 

  • Notifying the authorities 

If you need additional information or explanation, please contact us. 

Electronic Equipment

  • For safety reasons, the fireplace in the living room should not be touched or used by any guest.  

  • Oven: Turn the control on the left to choose the temperature (Celsius) and the right one for heating options. Be aware, that the glass might be warm. 

  • Coffee machine: Plug the power in and wait for the green constant light. Check the water and turn the Power bottom on. Introduce one capsule at a time and place your cup below. 

Outside Area

  • Pool & Sportfield: Use only from 8am to 10pm.  

  • Please keep the gate closed. 

  • Hang wet towels at its proper place 

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